Frequently Asked Questions

Questions and Answer from our global users.

FAQs

to Open account on Crypto Power Trade,

  • Visit our website www.cryptopowertrade.com
  • Click on Register from the website menu
  • Fill in your credentials as requested and click on the Register button
  • Active your account from the activation link sent to your email
  • Login to your dashboard using your username and password.

For more tips on how to create an account, watch video tutorial here

  • For Live Investment accounts, we need at least two documents to accept you as an individual client:
  • Proof of Identification – current (not expired) coloured scanned copy (in PDF or JPG format) of your passport. If no valid passport is available, please upload a similar identification document bearing your photo such as National ID card or Driving licence.
  • Proof of Address – a Bank Statement or Utility Bill. Please ensure however, that documents provided are not older than 6 months and that your name and physical address is clearly displayed.

Important Note: The name on the Proof of Identification document must match the name on the Proof of Address document.

You can conveniently upload your documents directly from your Crypto Power account area; alternatively you can also scan them and send them to support@cryptopowertrade.com

Your documents will be checked by the verifications department within 48 hours. Kindly note, any deposits will be credited to the account only after your documents have been approved and your account area is fully activated.

  • The minimum initial deposit depends on the Investment plan selected. Please click here to view all our Investment plans and the minimum initial deposit for each.
  • Login to your Crypto Power dashboard,
  • From the dashbaord menu, click on Deposit
  • On the deposit page, enter the amount you wish to deposit (In USD)
  • Choose payment method from the list below and click on proceed to payment
  • Copy the wallet address seen and transfer digital asset to the wallet address you copied
  • Upload Payment proof after payment and click on the submit payment button
  • After that, wait for the system to approve your deposit

For more tips on how to deposit funds into your account, watch video tutorial here

You can withdraw at any time from the funds that are surplus to any margin requirement. To request a withdrawal,

  • Simply login to your Crypto Power account (user dashboard) and select ‘Withdraw’ from the dashboard menu
  • Select cryptocurrency you wish to withdraw from and click on it’s ‘Request Withdrawal’ button
  • Enter the amount you wish to withdraw and click on the submit button
  • Wait for the system to approve your withdrawal request and credit your funds

Withdrawals submitted will be approved within 24hours. For more tips on how to withdraw funds from your account, watch video tutorial here

  • The spread is the difference between the bid and offer.
  • There are no additional Fees.

Crypto Power Trade is a unified brand name of the CP Markets Group which encompasses the following entities:

  • CP Markets (SV) Ltd incorporated in St. Vincent & the Grenadine as an International Business Company with the registration number 22747 IBC 2017.
  • CP Markets (Europe) Ltd a Cypriot Investment Firm (CIF) under number HE 277582. Regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 183/12.
  • CP Markets SA (PTY) Ltd is an authorised Financial Service Provider from the Financial Sector Conduct Authority (FSCA) in South Africa, with authorisation number 46632.
  • CP Markets (Seychelles) Ltd is regulated by the Seychelles Financial Services Authority (FSA) with Securities Dealer’s License number SD015.
  • CP Markets (DIFC) Ltd is authorised and regulated by the Dubai Financial Services Authority (DFSA) under license number F004885.
  • CP Markets (UK) Ltd is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 801701.
  • We only accept Bitcoin, Litecoin, Ethereum and USDT on Etherum Network as deposit.

Please go to www.cryptopowertrade.com and select ‘Live Support’. One of our dedicated Support Agents will be able to answer any questions you may have. We offer 24/7 live support to all our clients. Alternatively, simply send an email to support@cryptopowertrade.com.

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